Keona Health, Inc.

FAQ 3

• Password Reset
• Verifying Visit Reason is Available for Resource/Location
• Editing Call Handling Instructions Content, Format, Etc.

Getting Started 6

• CareFlow Designer
• IS and PSS Admin Guides
• Agent Guides
• Testing Documents
• Misc. guides

View all 6

Support 17

• Breaking Glass from the Queue
• Breaking Glass in a Previous Encounter
• Converting from Anonymous to Known
• Converting from Known to Known
• Creating an Anonymous Record or Encounter

View all 17

Quick Reference Guides 4

• Intelligent Scheduling Quick Reference Guide
• Scheduling Limitations Quick Reference Guide
• Patient Self Scheduling Quick Reference Guide
• Health Desk Features Quick Reference Guide

Your account 0

Your documents 0

Marketing Materials 1

• Promoting Your New Patient Self-Service System

Trial FAQs 0

Shared files 0

Deleted files 0

Premium features 0

Premium subscription 0

CareFlow Designer 2

• CareFlow Designer
• CareFlow Designer Beta Testing Training Video

Scheduling 1

• Scheduling Limitations User Guide

CareFlow Videos 5

• CareFlow Beta Testing
• How to Build a CareDesk Scheduling Workflow
• How to Build a Triage CareFlow
• Customizing CareFlows with "Show If CareFlow Rules"
• How to build a PSS Scheduling CareFlow

CareDesk Administration 1

• Scheduling Administration CareDesk and PSS

Documents 2

• All White Papers
• All About Call Types