IS and PSS Admin Guides

Patient Self-Scheduling (PSS) Admin Setup Guide
TABLE OF CONTENTS Getting Started Adding Appointment Types Adding Visit Reasons Adding Multi-Visit Reasons Adding Sequential Visit Reasons Adding Pa...
Wed, 21 Aug, 2024 at 2:45 PM
Intelligent Scheduling (IS) Guide
TABLE OF CONTENTS Getting Started Adding Contracts/Practice Adding Appointment Types Adding Visit Reasons Adding Multi-Visit Reasons Adding Sequentia...
Tue, 15 Apr, 2025 at 1:57 PM
Users and Groups Admin: Groups
TABLE OF CONTENTS Groups Adding a Group Deleting a Group Editing a Group Assigning Users to a Group Groups Groups are used to assign CareDesk use...
Thu, 14 Mar, 2024 at 10:16 AM
Admin Setup Guide
 Getting Started  Log in to Keona Health’s CareDesk. Add a new user Click the "Add User" button on the landing page. Enter the rel...
Thu, 5 Sep, 2024 at 3:38 PM
How to Setup Prescription Refill in PSS
Click the link to visit: https://content-pss.keonahealth.com/selfservicescheduling  Fill out the Demographic Information.   Select “Prescripti...
Tue, 29 Oct, 2024 at 3:38 PM
Queue Helper Elements
Queue helper elements is a feature that allows Queue customization per external organization. Currently, the customization is limited to background colors a...
Wed, 14 May, 2025 at 3:19 PM
Setting up Intelligent Scheduling (IS) - Molina
TABLE OF CONTENTS Getting Started Practices Scheduling Administration by External Organization Next Steps From the patient's perspective Ad...
Tue, 15 Apr, 2025 at 1:56 PM