Queue helper elements is a feature that allows Queue customization per external organization. Currently, the customization is limited to background colors and icons available in the system.
How do I access them?
Once the feature is enabled:
- Log in as an admin.
- Navigate to external organization management (Contracts by default).
- Select your external organization
- Navigate to Queue Helpers.
How do I use it?
You can add multiple elements and select the type:
- Add custom colors to both icons and backgrounds, using just a CSS color code (it doesn’t have to be Hex code).
- Add “Triggers“. To display a BG color or icon only when a patient is under or above certain age: n the case of Icons, we can use any icon included in our system by using it's CSS class:
- In the case of Icons, we can use any icon included in our system by using it's CSS class:

Notes: Currently, the system allows a single background (BG) and a single icon, if multiple elements are present, the system will take the first one. This applies to BGs and icons with triggers, if a trigger is found, it will overwrite any “default element” (element with no triggers), and if multiple triggers are found, it will use the first one that matches.
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