Click the link to visit: https://content-pss.keonahealth.com/selfservicescheduling
Fill out the Demographic Information.
Select “Prescription Refill.”
Click "Continue".
- Fill out the Reason for Visit questions.
- Click "Have a nurse call me".
Note: You may customize the wording in the red box.
- Click to visit the following link and log in as an Agent.
- Click on the patient in the queue.
- You can see in Red what the patient filled out.
10. Click "Save to chart" and the information is placed in the EHR.
Example of information in the note.