1. Click the link to visit: https://content-pss.keonahealth.com/selfservicescheduling 

  2. Fill out the Demographic Information.
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  3. Select “Prescription Refill.”
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  4. Click "Continue".

  5. Fill out the Reason for Visit questions.

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  6. Click "Have a nurse call me".

    Note: You may customize the wording in the red box.

  7. Click to visit the following link and log in as an Agent.
  8. Click on the patient in the queue.

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  9. You can see in Red what the patient filled out.

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10. Click "Save to chart" and the information is placed in the EHR.

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Example of information in the note.

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