FAQ

Password Reset
Use the following steps to reset your password: Click "Provider Login" at the lower left-hand corner of your Keona home page (below) ...
Wed, 15 Jan, 2020 at 9:47 AM
Verifying Visit Reason is Available for Resource/Location
In case you don't see a resource and/or location that should otherwise be available for a specific visit reason, kindly follow the steps below t...
Tue, 4 Feb, 2020 at 10:49 AM
Editing Call Handling Instructions Content, Format, Etc.
To make any changes in the Call Handling Instructions section, first log in as admin. 1. In the Configurations menu, click on Clients (or Care Site...
Tue, 4 Feb, 2020 at 11:04 AM