Agent Guides

Navigating CareDesk for Agents
TABLE OF CONTENTS Getting Started Searching for a Patient Selecting CareFlows Saving to EHR Getting Started Navigate the appropriate URL. ...
Thu, 14 Mar, 2024 at 12:42 PM
Reviewing Appointment Requests in PSS
Getting Started Navigate to the appropriate URL Enter your admin credentials. Click “Login.” Reviewing Appointments 1.  If logged in with a...
Wed, 2 Oct, 2024 at 2:30 PM
Getting Started with Nurse Triage
Nurse Workflow  Log in to Keona Health’s CareDesk under your nurse role. Find and select the submitted call in the queue: The strip on the left of the...
Fri, 23 May, 2025 at 10:59 AM