1. As an administrator, add a new provider 

  1. Log in as an administrator 
  2. Navigate to Providers section 
  3. Click “Add Provider”


2. Enter provider information



3. Insert the URL for the image that will be used for Patient Self Scheduling (If applicable)


4. Add EHR and PM Ids.


These fields vary between EHRs.  If you're not sure which IDs to use, we recomend to see an existing provider and match the fields from it with the fields in your system.


AllScripts Clients:

EMR ID = UserName



5. Add a new resource

  1. Navigate to resource section
  2. Click "New" button
  3. Select "Physician


6. Select/enter information for resource/provider

  1. Enter the name to be displayed when scheduling
  2. Select the provider in Keona (usually the one we just created)
  3. Select the PM resource in your system
  4. Click Save

Your provider should be ready to configure visit reasons.


* Not all visual elements and menu items will be available for all clients.

* If you don't see the option you're looking for, please contact Keona Health Support in order to activate the missing areas.